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ESG Data Collection

Why does ESG matter?

It's a fact we all know: climate change affects the whole world. And the responsibility for a sustainable future lies with each and every one of us.

That includes sustainable finance. The main purpose of such finance is to make the economic system more resilient to climate-related financial risks. It must also take into account the costs of physical and transition risks.

EXAMPLE OF WHAT SUSTAINABLE FINANCING LOOKS LIKE IN PRACTICE: A company builds a factory near a coastline where the likelihood of flooding during hot weather is increasing.An investor financing this facility will bear some of this climate-related risk and therefore wants to assess the likelihood of this happening. Accurate, data-driven reporting is a cornerstone of monitoring an organization's financial sustainability.

What exactly does ESG mean?

ESG in Albanian means environment, social aspects, and governance and refers to some non-financial indicators that are used to evaluate the sustainability of an investment or company.

ESG data includes information from the company on the following:

  • Environmental Impact
  • Social Policies
  • Governance Practices

In addition, they are used by investors to determine the viability of a potential investment, as well as by companies to track the progress they are making toward their sustainability goals.

Learn more about the role and importance of ESG data

Why do we need ESG data?

ESG data is important for both companies and investors.

Companies are expected to collect and report on ESG data to demonstrate progress on sustainability goals and attract investment. Investors look to ESG data to determine the viability of potential investments and ensure they are making responsible decisions.

ESG data is important for both companies and investors.

Companies are expected to collect and report on ESG data to demonstrate progress on sustainability goals and attract investment. Investors look to ESG data to determine the viability of potential investments and ensure they are making responsible decisions.

  • create standards
  • compare companies
  • measures progress over a period of time

It is important that companies have a clear understanding of the data they are collecting, the methods used to collect it and the accuracy of that data.

How do we benefit from ESG data?

ESG data collection is a challenging exercise. It causes some effort, but it will pay off for you!  

  • Accurate funding terms & conditions
  • Broader investor base
  • Better comparability with your peer group
  • Improved management of climate change risks
  • Better reputation


How do we as a Bank collect ESG data from our customers?

To meet regulatory requirements and support the management of climate-related risks, we have developed a
questionnaire allowing us to collect relevant environment-related information directly from our customers.RBI strives to make data collection as easy and convenient as possible for our customers. We are aligning with
our peers on market standard solutions to take the idea of “once only” into account. ESG data collection is anchored in both publicly available data and direct customer data, as shown below.

How to complete the ESG questionnaire?

What elements are included in the ESG questionnaire?

General questions

1. Industry

2. Reposting year

Questions about the environment

1. Production / added value

2. GHG emissions & SBTi

3. Energy consumption

4. ESG taxonomy from the European Union

5. Circular economy

6. Water consumption

7. Sustainable finance instruments


1. Customer Effort Score

2. Qualitative feedback

Frequently asked questions

Environment, Social, and Governance (ESG) aspects will play an increasingly crucial role in the financial system. Reporting based on accurate ESG data will be one of the cornerstones in monitoring the transition to a more sustainable economy. For this, we need your support in providing us with your ESG data in a structured format.

Yes, and there are several good reasons why you will benefit from it. While Banks are required to fulfill regulatory ESG requirements according to the EU Green Deal there are several advantages for you as well:

  • Raiffeisen gets a better understanding of your ESG strategy and activities
  • Raiffeisen can support you in the transformation process
  • Raiffeisen will come to a fairer assessment of your ESG-related risks
  • This will help you to get a more accurate pricing
  • Raiffeisen will be able to offer you more tailored financial services

Yes, Raiffeisen strives to collect as much ESG data as possible from already published sources – including data related to the sustainability aspects "Social" and "Governance". However, we still need to ask you a few additional questions that relate to the "Environment" aspect.

Yes, Raiffeisen Bank gathers all data required for Social and Governance related requirements out of your Sustainability Report and the Annual Report.

Raiffeisen Bank will use your data for three main purposes:

  • to calculate your Raiffeisen ESG Score which will be used in our credit decisions
  • to support you in your transformation process
  • to disclose ESG data in an aggregated format to the regulators and supervisors

We know that it might be challenging to compile all the requested ESG data. This is especially true if your company is not yet obliged to disclose ESG data according to the Non-Financial Reporting Directive of the EU. If you don’t have certain ESG data available, send us the RBI ESG Questionnaire back even with blank fields – please, forward us your available information in any case.

Once a year.

Your relationship manager will be informed as soon as the ESG Score is calculated and can be communicated to you.

Grey fields are either inactive or will be completed by the bank – you don’t need to do anything in these fields.

In the Excel tab "Glossary" you will find useful definitions and weblinks to the respective regulatory frameworks.

In the Excel tab "Industries clustering" you will find a mapping based on GICS (Global Industry Classification System).

Please select whether you are entering consolidated or stand-alone data. Stand-alone data is preferred as it allows for a more accurate reporting. However, if data is only available at consolidated group level - such as GHG (Greenhouse Gases) emission data - then consolidated group data shall be collected. IMPORTANT: Please, only enter either stand-alone or consolidated data, but do not switch the reporting level between the questions!

We included comprehensive support material directly into the ESG Questionnaire:

  • explanations and examples are directly placed next to each question
  • definitions can be found in the “Glossary” tab
  • conversion tool for converting units is embedded ("Calculator")
  • overview of various emission types is included ("Emission types")
  • GICS code table to determine your main industry ("Industries clustering")

Do not hesitate to send your questions via email to: