Skip to main content

A clear goal and strategy

We have developed a concise strategic framework to achieve our goal of creating sustainable value for our group, society, and the environment.

For Raiffeisen Bank Kosovo, sustainability entails responsible business activities and community engagement. This means conducting our daily operations with fairness, openness, and transparency, which are fundamental attributes of our business.

Main points

We trade in all business fields with the aim of being a responsible banker, a fair partner and an engaged citizen.

Value creation

Value creation entails securing long-term success through sustainable practices and fostering competitiveness and innovation among companies, organizations, and public institutions.


For us, trust is a vital foundation for successful banking. While we can build upon the existing trust of our customers, employees, stakeholders, and other key groups, it is not guaranteed. Sustaining this trust demands continuous effort and must be earned. Central to this endeavor are sustainable management practices, fair and transparent business operations, and active involvement of our stakeholder groups in sustainable development.


Transformation means actively engaging in addressing significant societal challenges, particularly where our actions can have a meaningful impact. As a social stakeholder, our role is to foster and uphold sustainability and wellbeing within society to the best of our ability. Through our commitment to sustainability as a socially responsible business, we aim to contribute to the development of an environmentally friendly society and a civil society bolstered by sustainable entrepreneurship.