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Contact Us

In person at one of our branches, by phone, or in writing - there are many ways to contact us.

Call us by phone

The Contact Center is the integrated telephone service that offers customers easier access to general information and services of our bank, 24/7 a week.

Contact us from any mobile operator in Kosovo

Contact us from any operator in Kosovo

Other ways to contact us


Visit us at one of our 36 branches. Our advisors are there to help you.

General questions

If you have a general question, please send us a message.


Send us an email and we will get back to you as soon as possible.


Contact our advisors via Facebook Messenger. We are here for you 24/7.


Contact our advisors via Instagram. We are here for you 24/7.

By mail

Write to us at our head office address: St. Robert Doll, No. 99, Prishtina 10000, Kosovo.

Why Raiffeisen Bank?

There are many reasons why Raiffeisen Bank is the right partner when choosing a credit card. These are the main advantages:

130 years of banking tradition

Raiffeisen Bank in Kosovo is part of Raiffeisen Bank International, carrying the same values as the parent company. Raiffeisen stands for security and stability.

The largest bank in Kosovo

Raiffeisen Bank is the biggest bank in Kosovo, based on all financial indicators. This is the result of the continuous trust of our clients and our commitment to providing the best services.

Innovation and support

We rely on continuous innovation to provide you with an easy and stress-free banking experience. With the largest branch network and advanced digital platforms, we are with you 24/7.