Debit Card Your money. Your Control. Anywhere.
Pay in stores, shop online, withdraw cash, check your balance, and manage daily expenses with complete ease and security, all with one Debit Card.
Get our Debit Card today and experience smarter banking.
Pay online with confidence, worldwide acceptance
Shop online easily with your Raiffeisen Debit Card, whether you’re buying flights, paying subscriptions, or ordering from your favorite stores. Accepted at millions of merchants and ATMs globally, your card ensures seamless payments and easy cash access wherever life takes you.
Contactless payments for everyday purchases
Quick payments in supermarkets, cafés, restaurants, pharmacies, and more, tap your card for everyday purchases without inserting it or entering a PIN for eligible low‑value transactions; it’s also accepted at fuel stations and on public transport, and every contactless payment is encrypted and protected for your security.
Your Money is protected at every step
Advanced fraud monitoring, Instant alerts for every transaction, Secure online payments with 3D Authentication. Your card is built for secure online payments, with verification steps that help protect your money and keep every purchase under your control.
Digital Wallet
Leave your wallet behind and pay directly with your smartphone. Add your debit card to Apple Pay on iOS devices or RaiPay on Android devices and enjoy fast, secure, and contactless payments wherever supported.
For Android users, RaiPay offers even more control over your card. In addition to contactless payments, you can view your card details, show your PIN, check transaction history, manage subscriptions, and block or unblock your card directly from the app.
Fresh look, same trusted power
Discover our 4 sleek, modern debit card designs, crafted to match your style while giving you all the power and security you need. Choose the one that fits you best and carry confidence everywhere you go.
24/7 Customer Support - Always Here for You
Our dedicated customer support team is available every day of the week, to assist you with any questions or issues related to your debit card.
Whether you need to report a lost or stolen card, inquire about transactions, or get help using our online and mobile banking services, we’re here to provide fast, professional assistance. You can reach us anytime via phone, email, or live chat, ensuring you feel secure and supported whenever you need us.
Transparent fees and clear limits
We believe banking should be simple and transparent. With our debit card, you always know which fees may apply and what your daily limits are with no hidden charges.
Clear pricing and well-defined limits help you manage your money with confidence, whether you’re paying in stores, shopping online, or withdrawing cash. Stay informed, stay in control, and enjoy a safer and more predictable banking experience.
How to activate my Debit Card for the first time?
Visit the link below to see the steps for the activation of the Debit card:
Step 1:
From the phone number you have registered with the bank, send an SMS (free of charge) to 50222 with the last 4 numbers of your card.
Step 2:
You will receive an SMS with your card PIN.
Step 3:
The card can be used at POS terminals and ATMs using the PIN you received via SMS.
After you have used the card for the first time, you can change the PIN of the card anytime and at any Raiffeisen Bank ATM. You should keep in mind that for re-ordered cards, the PIN remains the same, while for new cards, the new PIN is applied, which you receive via SMS according to the process explained above. For security reasons, it is recommended to delete the SMS containing your card PIN.
You don't have a Debit Card?
In that case, you can apply completely online to open a Current Account and visit the branch just to sign the contract. Upon opening the account, you automatically accept your Visa or Mastercard Debit card.
Frequently asked questions
Here, you can find answers to the most frequently asked questions.
At Raiffeisen Bank ATMs, bank customers may withdraw up to 2,000 euros within 24 hours. This limit can be increased by contacting the Call Center at 038 222 222.
For information on all withdrawal and payment fees, you can refer to the Raiffeisen Bank price list below:
In case you forget your card PIN, you should visit one of the bank's branches to set a new PIN.
To minimize the possibility of fraud during card payments on the Internet, please read our recommendations in the following link:
Security of card payments
In case of card loss or theft, you must immediately report the case by contacting the Bank's Call Center at 038 222 222, and your card will be disabled immediately. The Call Center works 24 hours a day, 7 days a week. You can also disable your card quickly and easily through the bank's digital services in E-Banking and M-Banking.
For customers who are active in using their cards, their card is automatically reordered. Once the card is ready, the bank sends it by mail to your residential address registered with the bank.
You will receive the new card by mail at the address you have registered with the bank. If you have changed your address, you must go to one of the bank's branches to update your information.
The service is free, and all postage costs are covered by Raiffeisen Bank.
Activation of the new card can only be done through the mobile phone operators in Kosovo.
You will be contacted by phone when the Postal Service begins the process of mailing your card. You will also be given a reference number to track its location. The post office will make three attempts to deliver the card to you. After the third attempt, you will need to pick it up at the post office by appointment with the postman.
Why Raiffeisen Bank?
There are many reasons why Raiffeisen Bank is the right partner when choosing a credit card. These are the main advantages:
130 years of banking tradition
Raiffeisen Bank in Kosovo is part of Raiffeisen Bank International, carrying the same values as the parent company. Raiffeisen stands for security and stability.
The largest bank in Kosovo
Raiffeisen Bank is the biggest bank in Kosovo, based on all financial indicators. This is the result of the continuous trust of our clients and our commitment to providing the best services.
Innovation and support
We rely on continuous innovation to provide you with an easy and stress-free banking experience. With the largest branch network and advanced digital platforms, we are with you 24/7.